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Free UPS Ground Shipping on Orders Over $50 - Click here for details

Store Policies

Privacy Policy
Morgan's Shoes respects and values your privacy. We will never share your personal information, including your name, address, and e-mail address, with anyone. We may occasionally contact you, via e-mail or USPS mail, to inform you of certain promotions or events that we think you may be interested in. If you prefer to not receive this information, please go to your account (link) and uncheck the Mailing List option.

Payment Options
Our secure web site accepts the following credit cards:

  • MasterCard
  • Visa
  • American Express
  • Discover

If you prefer to pay by check, please call us at 608.238.3509 to make arrangements.

Your credit card will be charged only when your order has been shipped to you.

Shipping Options
We make every effort to ship in-stock items the same day when ordered before 2:00PM CST. All other in-stock items will ship the next business day.

Street Addresses in the United States
UPS Ground®No Charge1-5 Business Days
UPS 3 Day Select®$10.003 Business Days
UPS 2 Day Air®$15.002 Business Days
UPS Next Day Air Saver®$30.001 Business Day

Be sure to scroll down and check the map for UPS Ground transit times to your location. In many cases expedited shipping is not neccessary

Business days are Monday-Friday. Weekends and holidays don't count.

Alaska & Hawaii - UPS does not guarantee shipping times on packages to the 49th and 50th states. Chances are it will get there on time, but it may take an extra day or two. UPS does not offer 3 Day Select to these states.

PO Boxes
USPS Express Mail®$25.001-3 Days

Since we like to be able to track all of the packages we send out, when shipping USPS we only use Express Mail. Some people think you can track Priority Mail, but you can't. Really.

Because packages sent via USPS need to be hand delivered to the post office, there may be a delay of a day or two to mail these.

APO/FPO
USPS Express Mail®No ChargeVaries

It will only take 1 or 2 days for the package to arrive at the mail center, but after that it's up to Uncle Sam. If you have an APO/FPO address, chances are you have a better idea of how long it will take than we do.

Please be sure to put your APO/FPO "state" in the shopping cart - that's how the shopping cart knows to not charge shipping.

Canada
UPS Standard®$10.002-6 Days

All duties and taxes are the customer's responsibility!!!

Outside the U.S. and Canada
We are currently not shipping to addresses outside the U.S and Canada

 

UPS Ground® Transit Times
All packages are shipped from our one and only location in Madison, Wisconsin. UPS Ground delivery times depend on how far away you live from our world headquarters. Keep in mind that these transit times include business days only, not weekends or holidays.

 

Other Stuff
  • We are a high volume store, and we can sell through sizes and colors quickly. While our website is updated several times a day, on occasion we will sell out of an item but that item will still appear available on our website. When this happens we try to fill orders as quickly as possible. However, sometimes an item may be discontinued or otherwise unavailble, and orders will have to be canceled.
  • Unfortunately, we are unable to credit you for shipping charges on exchanges or refunds. However, Morgan's will pay to ship the new item to you.
  • If you receive the wrong item due to error on our part, please contact us to arrange for return. We can either send out a call tag and have UPS come to your address to retrieve the package, or else have UPS email you a return label so you can drop it off with UPS at your convenience.

 

Special Orders
Morgan's Shoes can order any item made by any of the companies we deal with. If you want to order a style not offered on Morgan's website, contact us, and provide as much information as possible, including style name, style number, color, and size.

We will notify you of the status of your order as soon as possible. All special orders come to Morgan's Shoes first where they are checked and the order verified.

 
About Us | Contact Us | Store Policies | My Account
Morgan's Shoes 702 N. Midvale Blvd. Madison, WI 53705
Phone: 608.238.3509 | Email: Info@morganshoes.com
 © 2005 Morgan's Shoes, Inc. All rights reserved.
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